Chapters:        

Customer support

If you experience problems using Pocket Finance, you can contact Customer Support. Please provide the following information:

• Your name and contact information.
• Product name and version number.
• PC system information, including your Windows version and amount of RAM.
• H/PC system information, including your type of H/PC and Windows CE version.
• Are you using Pocket Finance with Quicken or Money? What version?
• What language and regional settings are you using?
• A complete description of what happens, what you think should be happening, and when it started.
• If you've received any error messages, include the complete text of these error messages.
• What you were doing when the problem occurred?
• How you tried to solve the problem?

You can contact Customer Support in the following ways:

• On the Web: Visit http://www.landware.com
• By e-mail: Send questions to support@landware.com
• By fax: Send a fax to 201-261-7949.
• By telephone: Call 201-261-7944 Monday through Friday between 8:30 a.m. and 5:00 p.m. Eastern time.