Web Sites

  • Santa Barbara STC Chapter: I was the designer and webmaster for this site, which won Best of Show and an Award of Distinguished Technical Communication in the 1997-98 Lone Star Web Page Competition.
  • STC Region 8: I designed and created the original version of this site, which won an Award of Achievement in the 1997-98 Lone Star Web Page Competition.
  • AOLpress User's Guide: I wrote this manual, which was supplied in print, PDF, and HTML formats. I converted the manual from FrameMaker to HTML using WebWorks Publisher. The print version won an Award of Excellence in the 1997-98 Orange County Technical Publications Competition.
  • Digital Instruments Nanotheater: I created the original layout and generated pages from a database using C++. The layout has since been modified to reflect a company merger.

WinHelp and HTML-based Help

  • Code Composer Studio Tutorial, DSP/BIOS Online Tutorial, DSP/BIOS Help, TMS320 DSP Algorithm Standard Help, Texas Instruments
  • EasyLobby Help System, EasyLobby.com
  • Pocket Finance PC Help and Pocket Finance Windows CE Help, AnyWare Consulting
  • JetSuite Help, JetFax and various OEMs
  • AOLpress Online Tutorial: My web page authoring tutorial created for America Online won an Award of Achievement in the 1996-97 International Online Communications Competition.

Manuals

  • Code Composer Studio Tutorial, DSP/BIOS User's Guide, DSP/BIOS API Reference, Texas Instruments
  • Molecular Force Probe (MFP) Installation and Startup Guide, Asylum Research
  • Learning Swimlane Process Mapping, Frazier Technologies
  • EasyLobby User's Guide, EasyLobby Setup and Administrator's Guide, EasyLobby.com
  • Pocket Finance Pocket Guide, AnyWare Consulting
  • JetSuite User's Guide, JetFax and several OEMs.
  • AOLpress User's Guide, America Online
  • AOLserver CGI Developer's Guide, America Online
  • SAPPHIRE User’s Manual, Atlas Communication Engines
  • Running a Perfect Web Site, chapter 14, edition 2, QUE Publishing Corporation
  • NetCat Administrator's Guide, DynamicWeb Corporation
  • Endeavor 8600 System Interface Guide (version 1.0), Sputtered Films

White Papers

  • "Voice-Data Integration" for NCR Corporation
  • "Collaborative Conferencing: The Role of POTS and Voice-over-IP" for Outreach Technologies

Presentations

  • "Conditionals in FrameMaker" to client, 2001
  • "Designing Tutorials that Teach", various conferences 1998-2001
  • "Topics in Instructional Design" moderator, 2001
  • "No-Painful-Surprises Accounting for Independent Contractors", 1998, 2000
  • "Running an STC Conference" panelist, 1998
  • "Planning for Tomorrow: Emerging Technologies, Trends, and Skill Sets" panelist, 1998
  • "Reusing Information", 1994
  • Various additional presentations at STC chapter meetings

Articles

  • "Creating Help for Windows CE", WinHelp Development Today, Issue 35.
  • "What Next? Unified Messaging Systems", Tri*Mix, Feb. 1996.
  • "More High-Tech Jobs than Expected Found in Santa Barbara", Tri*Mix, Sept. 1995.
  • "A Better Way to Write", Intercom, Vol. 35, No. 5.
    "'Writers' or 'Communicators'?", Technical Communication, Vol. 39, No. 1.
  • "Us vs. Them: Why Can't We Be Friends?", Technical Communication, Vol. 40, No. 1.
  • "An Overview of Introductions", Technical Communication, Vol. 41, No. 3.
  • "More Than 'Correct'", Technical Communication, Vol. 41, No. 3.
  • "Technical Communication and the Net", reprinted by several STC chapter newsletters including the San Diego and Sacramento chapters, 1994.

     

Copyright © 2008, Yvonne DeGraw
Last updated: Sept. 8, 2008
805/683-5784